hiba zannerni

Information Management | Data Management | Administration

Dubai, UAE

Profile summary

Strategic Information Management and Data Management professional with over 10 years of experience shaping data operations and administrative workflows. Known for overseeing data entry supervision, record management, and reporting across humanitarian partnerships with GCC experience. Committed to maintaining database standards and supporting structured administrative operations.

Career highlights

Information and Data Management: Managed data entry workflows, maintained program records, and organized supporting documentation for beneficiary files across multiple humanitarian partnerships.

Office Administration: Directed day-to-day office administration, data entry, record management, and document organization while preparing structured administrative and financial reports.

Data Quality Control: Supervised data-entry personnel, monitored accuracy of entered information across operational records, and verified reports for completeness before final use.

Professional Certification: Completed specialized training in SPSS and content management for non-governmental organizations to support data analysis and digital documentation.

Key skills

TechnicalDigital Literacy Training
ProfessionalInformation Management Data Entry & Verification Database Management Beneficiary Data Administrative Coordination Data Quality Control Report Verification HR Records Document Management MS Office & Access SPSS Project Coordination Team Supervision IT Support Microsoft Excel Microsoft Access Microsoft Office MIS Systems Office Administration

Professional experience

Office AdministratorJul 2022 - Dec 2025
UKR TradingDubai, UAE

Managed daily administrative operations, directing document organization, data entry, and record management. Coordinated office workflows to maintain structured administrative routines.

  • Prepared structured administrative reports.
  • Compiled financial reports and maintained supporting documentation.
  • Organized internal documents to support administrative workflows.
IT SpecialistMay 2022 - Jun 2022
Namaa Association - UNHCR PartnerAleppo, Syria

Directed day-to-day office administration, data entry, record management, and document organization for routine operations in Aleppo, Syria, ensuring alignment with organizational standards.

  • Maintained accurate office records and supported structured administrative workflows.
  • Prepared structured administrative and financial reports while maintaining supporting documentation.
Data Entry SupervisorMay 2020 - Dec 2021
Namaa Association - UNHCR PartnerAleppo, Syria

Supervised data operations for the Namaa Association partnership with UNHCR, establishing operational procedures and directing the data-entry team to maintain database standards.

  • Monitored accuracy of entered information across operational records and supervised the data-entry team.
  • Verified reports and checked data records for accuracy and completeness before final use.
Data Entry (SSBP Assistant)Jan 2019 - Dec 2019
Namaa Association - UNHCR PartnerAleppo, Syria

Directed administrative operations within the SSBP program, maintaining program records and organizing supporting documentation for beneficiary files.

  • Entered beneficiary data and maintained accurate program records to support ongoing operations.
  • Archived beneficiary records and supporting documents in an organized manner.
Data Entry (Livelihood Focal Point)Jan 2018 - Dec 2018
Namaa Association - UNHCR PartnerAleppo, Syria
  • Collected livelihood program data directly from field sources and entered complete records into the tracking system.
  • Maintained organized livelihood data files to support routine program use and follow-up activities.
Administrative (HR)Jul 2017 - Dec 2017
Ahl Al-Khair Association - UNICEF PartnerAleppo, Syria
  • Collected and entered livelihood-program data into tracking systems for administrative review.
  • Maintained organized program records for routine use and follow-up.
Data Entry SupervisorJan 2016 - Jul 2017
Ahl Al-Khair Association - UNICEF PartnerAleppo, Syria
  • Supervised data entry activities to ensure strict adherence to established processing protocols and operational timelines.
  • Checked the accuracy of entered records and reviewed data for completeness and consistency as part of routine quality control.
InstructorJan 2015 - Jan 2020
Aleppo UniversityAleppo, Syria
  • Delivered practical instruction in database-related skills and digital literacy for university students.
Online Content Management for NGOs
UNDP
Negotiation Skills & Conflict Management
UNDP
Data Entry (SSBP Assistant)Jan 2019 - Dec 2019
HIBA ZANNERNI / PROFESSIONAL EXPERIENCE - CONTINUED
  • Entered beneficiary data into system databases while keeping program records accurate.
  • Archived beneficiary files and supporting documents in an organized manner.

Education

Master of EconomicsJan 2015 - Jan 2020
Aleppo University, Aleppo, Syria

Statistics & Information Systems

Bachelor of EconomicsJan 2011 - Jan 2015
Aleppo University, Aleppo, Syria

Statistics & Information Systems

Certifications

Team Leadership Certificate
SPSS CertificateSPSS
Online Content Management for NGOs - UNDPUNDP
Negotiation Skills & Conflict Management - UNDPUNDP

Languages

Arabic · Native

English · B2